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Warranty Repair and Management

Service for Manufacturers, Insurance Providers and Leasing Companies

Sims offers an end-to-end service for managing warranty repairs for manufacturers, insurance providers and financing and leasing companies. Operating as a materials return center, Sims manages the return process to ensure proper receipt, auditing, triage, repair and refurbishment and return of repaired assets back to end users or to other parts of our clients’ supply chain.

Fraud Detection

For many clients who have assets that are within warranty, we perform a key function, to determine the validity of a warrant claim. We proactively work with clients to ensure the integrity of their brand and identify counterfeit assets.

Services include:

  • External product inspection and validation
  • Proprietary x-ray technology to identify non-conforming components

Did You Know?

For computing and mobility assets that we refurbish, we often offer warranty programs in several local markets, offering additional value to clients and end users. Warranty programs can range from 6 months to 1 year, depending on the market and the type of asset.

Some specialty services described are only available regionally.

Get More Information

Contact Sims >>